Failure to comply with the following requirements could prejudice your claim:-

In respect of loss of or damage to the properties covered by the policy.

1. Take photos of the scene, and where possible, give the Company an opportunity to inspect the scene before any clearance or removal. 
2. Inform the police authorities in case of loss or damage due to theft or suspected theft or willful or malicious action.
3. Take statements from and procure contact details (e.g. names and addresses) of all witnesses to the accident.
4. Submit a claim in writing and furnish all such information and documents as the Company and/or its appointed Loss Adjusters may require, including but not limited to incident report, patrol/ cleaning records and colour photos of the scene.
5. Render all such assistance and cooperation to the Company and/or its appointed Loss Adjusters as they may require.
6. Forward every letter, claim, writ, summons and process unanswered to the Company immediately upon receipt.
7. Not to make any admission, offer, promise, payment or declinature to any third party without the written consent of the Company.

PUBLIC LIABILITY CLAIMS FORM